Terms of Service
Effective Date: November 10, 2026
These Terms of Service ("Terms") apply to your use of the Amelia's Maids website, www.ameliasmaids.com, our cleaning services, and our text messages. By using our website, booking a service, or agreeing to receive text messages from us, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Our Services
Amelia's Maids provides residential and commercial cleaning services in the Austin, Texas area.
2. Customer Agreement
Our payment, cancellation, re-clean, and other service policies are listed in our Customer Agreement at www.ameliasmaids.com/customer-agreement. The Customer Agreement is part of these Terms. If the two ever conflict about a cleaning service, the Customer Agreement applies.
3. Text Messages
What we send: Appointment confirmations and reminders, service updates, customer support messages, and requests for feedback or reviews after a cleaning.
How you join: You join when you give us your mobile number and agree to receive text messages from us.
Message frequency: Message frequency varies.
Cost: Message and data rates may apply.
How to stop: Reply STOP to any message to stop receiving texts from us.
How to get help: Reply HELP to any message, or contact us at nkannaly@ameliasmaids.com or (512) 248-0434.
Not a condition of purchase: You do not have to agree to receive texts to book or buy any service.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.
Privacy: See our Privacy Policy at www.ameliasmaids.com/privacy-policy to learn how we handle your information.
4. Using Our Website
You agree to use our website only for lawful purposes. Please do not try to disrupt the site, access it in ways we did not intend, or submit false information.
We work to keep the information on our website accurate and up to date, but it may change without notice. The website is provided "as is."
5. Intellectual Property
The text, photos, logos, and other content on this website belong to Amelia's Maids or are used with permission. You may not copy or reuse them without our written permission.
6. Limitation of Liability
To the fullest extent allowed by law, Amelia's Maids is not liable for any indirect, incidental, or consequential damages that come from using our website. Our responsibilities for cleaning services are described in our Customer Agreement.
7. Governing Law
These Terms are governed by the laws of the State of Texas.
8. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the new version on this page and change the effective date above.
9. Contact Us
Amelia's Maids
Email: nkannaly@ameliasmaids.com
Phone: (512) 248-0434
Mail: PO Box 5892, Round Rock, TX 78683