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Privacy Policy

 

Effective Date: February 23, 2024

Last Updated: November 10, 2026

 

Amelia's Maids ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information through our website www.ameliasmaids.com. By using our website, you agree to the terms described in this policy.

 

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Service Information: Details related to cleaning services requested, including property type and service preferences.

  • Payment Information: Credit card and billing details (processed securely through third-party providers).

  • Usage Information: Information about how you interact with our website, including IP address, browser type, and access times.

 

2. How We Use Your Information

We use the information collected to:

  • Provide and manage cleaning services

  • Respond to inquiries and customer service requests

  • Process payments and service orders

  • Send important notifications about your services

  • Ask for feedback and reviews after a cleaning

  • Personalize and improve our services and website

  • Send promotional materials (with your consent)

 

3. Data Sharing Practices

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties. We will never sell your personal information.

 

We only share personal information with service providers who help us run our business, such as our scheduling, payment, and text messaging providers, and when the law requires it.

 

4. Consent for Text Messaging (Opt-In Process)

Mobile information and text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

 

By providing your phone number on our website, you consent to receive text messages related to:

  • Appointment confirmations and reminders

  • Service updates and changes

  • Customer support notifications

  • Requests for feedback and reviews after a cleaning

 

Opt-In Language: Each page of our website that collects phone numbers includes the following statement:

"By providing your phone number, you consent to receive service-related text messages from Amelia's Maids. Message and data rates may apply. You can opt out at any time by replying 'STOP.'"

 

Message frequency varies. Reply HELP for help. Agreeing to receive texts is not a condition of buying any service.

 

5. Managing Your Preferences

You can opt out of text messaging by replying "STOP" to any message you receive from us. To update your contact preferences or request the deletion of your personal information, contact us at nkannaly@ameliasmaids.com or (512) 248-0434.

 

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.

 

7. Cookies

Like most websites, our website uses cookies and similar tools to keep the site working and to understand how visitors use it. You can turn off cookies in your browser settings, but some parts of the site may not work as well.

 

8. Children's Privacy

Our services are meant for adults. We do not knowingly collect personal information from children under 13.

 

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify users of significant changes by posting the updated policy on our website.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Amelia's Maids

Email: nkannaly@ameliasmaids.com

Phone: (512) 248-0434

Address: PO Box 5892, Round Rock, TX 78683

 

By using our website, you consent to the terms of this Privacy Policy.

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