Privacy Policy
Effective Date: February 23, 2024
Last Updated: December 20, 2024
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Amelia’s Maids ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information through our website www.ameliasmaids.com. By using our website, you agree to the terms described in this policy.
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1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, phone number, email address, and mailing address.
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Service Information: Details related to cleaning services requested, including property type and service preferences.
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Payment Information: Credit card and billing details (processed securely through third-party providers).
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Usage Information: Information about how you interact with our website, including IP address, browser type, and access times.
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2. How We Use Your Information
We use the information collected to:
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Provide and manage cleaning services
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Respond to inquiries and customer service requests
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Process payments and service orders
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Send important notifications about your services
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Personalize and improve our services and website
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Send promotional materials (with your consent)
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3. Data Sharing Practices
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties. We will never sell your personal information.
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4. Consent for Text Messaging (Opt-In Process)
By providing your phone number on our website, you consent to receive text messages related to:
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Appointment confirmations and reminders
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Service updates and changes
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Customer support notifications
Opt-In Language: Each page of our website that collects phone numbers includes the following statement:
"By providing your phone number, you consent to receive service-related text messages from Amelia's Maids. Message and data rates may apply. You can opt out at any time by replying 'STOP.'"
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5. Managing Your Preferences
You can opt out of text messaging by replying “STOP” to any message you receive from us. To update your contact preferences or request the deletion of your personal information, contact us at [Your Contact Email].
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify users of significant changes by posting the updated policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Amelia's Maids
Email: nkannaly@ameliasmaids.com
Phone: (512) 248-0434
Address: PO Box 5892 Round Rock TX 78683.
By using our website, you consent to the terms of this Privacy Policy.